Complaints

We take patient feedback extremely importantly at Crickhowell Dental Practice. If you wish to make a suggestion on how we can improve our service, or if you have a complaint to make please contact:

James Jenkins
Principal Dentist
Crickhowell Dental Practice
War Memorial Health Centre
Beaufort Street
Crickhowell
Powys
NP8 1AG

Or you can e mail James directly: James@crickdental.co.uk

We will acknowledge a patient’s complaint in writing and enclose a copy of our code of practice as soon as possible, normally within 3 working days.

We will seek to investigate any complaint within ten working days of receipt.

We frequently carry out patient questionnaires at the practice so if you have any other suggestions then please feel free to fill out a survey in the waiting room.